“Heidi has quietly raised the floor of what my documentation looks like on my busiest days. I'm no longer reconstructing histories from memory hours later. The documentation reflects what actually happened in the room.”
Dr. Alex Hwong-Ruey Leow
Consultant Gastroenterologist and Hepatologist at Gastrocare4U
“I had a child with ADHD, and instead of scrambling to write a referral letter for a psychologist, I just hit ‘create letter,’ and Heidi automatically generated a letter based on what we had discussed in the consultation that was perfectly suited to the child’s needs. I was able to hand it to the parent on the spot. The parent was amazed and so grateful that this was done so quickly.”
Dr Catherine Skellern
Developmental Paediatrician
“Within minutes after an initial consult, the GP letter, patient summary, and follow-up details are sent. This not only improves the efficiency of our workflow, but it's also made a big difference in strengthening our relationships with GPs.”
Shanan Nelson
Director and Senior Physiotherapist at SANA Physiotherapy
“Anybody who's in primary care is doing delayed documentation. We all do. And that's a big problem: the accuracy of those notes declines rapidly after about two hours.”
Dr. Job Larson
Family Medicine Physician at OneCare Vermont
“I love the way using Heidi has allowed me to talk to the patient face to face, listen and engage with them, think things through because I'm truly focused on what they're saying and not typing and trying to get it down. My visits are so much more satisfying for me.”
BILH Provider
Provider at Beth Israel Lahey Health
“Our letters no longer read like we have a third-grade reading level. The prose is clean, and the right numbers are in the right places.”
Kelli Penrose
Physician Assistant and Implementation Lead at St. Cloud Orthopedics
“Heidi allows me just to talk to them. I’m not trying to type the whole time. We are just listening and communicating and really being present and patients and family members love it.”
Dr. Shelagh Fraser
Director of Medical Excellence and Innovation at Priority Physicians
“A difficult consultation, a long consultation — previously, you were thinking: Gosh, this is going to take me another 10, 15 minutes to write up.From that moment, I haven't particularly run behind. Traditionally I run behind because I was typing. That's gone.”
Dr. Martin Falkingham
GP Partner & Clinical Director at Magdalen Medical Practice
“The reduced documentation time means more patients seen, less stress, and better outcomes. It allows you to see more patients faster, whilst not compromising on the quality of your medical notes.”
Dr Nicholas Jason Lelos
Emergency AT, HBSc Hons, MBBS, MRes, PG Cert Med Edu at Sydney Adventist Hospital ED and WACHS Emergency departments
“I love it because it really summarises very well. It puts everything out. I can cut and paste things where I want anyway and can add things and remove things as well. That little window with the follow-up tasks is very useful.”
Dr Anthony Goh
Principal Dentist at MT A Dental Centre
“By using Heidi for the last six months, we can see an improvement in the records by 60%. That is a huge achievement and such a relief for managers because they know everything will be done in the correct way.”
Kina Ivanova
Operations Manager at Crescent Lodge Dental
“This is finally something that helps me document the extensive conversations I have with patients. It puts me back as a doctor.”