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© 2026 Heidi. All rights reserved.

Heidi Desktop goes where the browser can’t.

Dictate anywhere on your screen, capture telehealth audio straight from the call,
and skip the second login.

Download for macOSDownload for Windows
  1. Home
  2. managed-releases

Managed Desktop Packages

Heidi Team

4 November 2026•6 min read

Table of Contents

November 2026

October 2026

November 2026

Download Package

V2.18.0 (October 22, 2026)

For organisations that deploy Heidi Desktop centrally (Intune, Jamf, MECM), we publish a stable monthly release with full release notes and an archive of previous versions. Pin the version you've validated, roll it out on your own schedule, and upgrade when you're ready.

Each release is available and supported for three months. After that it's removed from this page and no longer receives fixes, so we recommend updating at least quarterly.

Click here to access the most up-to-date version of the app.

New features

  • Push to EHR now appears only when you open Heidi from your EHR, so your note goes to the right patient.
  • The EHR list now shows only the systems available in your country.
  • Each patient now shows how many sessions they have. If you can’t delete a patient, Heidi tells you why.
  • Letters now use your team’s letterhead by default.
  • Link Remote to your account before pairing. If a session gets interrupted, Remote picks up where it left off.
  • Hover over the session list to see layout options.
  • The Export menu now looks and works the same wherever you export.
  • Upload audio in a new window, and send feedback from Translator.

Fixes

  • Copy link in the Share window now copies the web link to your session.
  • Opening See history from the feedback widget now brings Heidi to the front.
  • Remote is back in the session sidebar in the new layout.
  • The last few seconds of your visit now make it into your note.
  • Long sessions now finish uploading instead of failing partway.
  • If Heidi can’t regenerate a note, your previous note stays on screen.
  • Heidi now says your transcript is safe only once it has been secured.
  • The “/” shortcuts menu stays open while you pick an option.
  • Shared templates now import every time.
  • If you push a note with no linked section, Heidi tells you nothing was sent and asks you to link one.
  • Patient search in Hero Quick Consult now loads patients.
  • If you already have an account, invite links now take you to the join form
  • Expanding a SharePoint folder no longer closes the setup window.
  • Upgrade windows now show the right number of trial days in every language.
  • If you aren’t an admin, Heidi now asks you to contact your admin to upgrade.
  • Billing dates now follow your local date format.
  • When you launch Heidi from Cerner, your first session now goes to the right transcription service.
  • Heidi no longer crashes when you stop system audio capture on macOS.
  • Dictate now types into browser-based fields on Windows, including Practice Perfect.
  • If you unplug your Dictate mic, Heidi switches to your system default.
  • Removing Remote now fully unlinks it from your account.
  • Remote sessions now appear over Bluetooth while they’re still on the device.
  • Settings now shows the correct sign-in service status.
  • Ask Heidi now opens from the floating composer during a session.
  • A regenerating note stays visible until the new version is ready.
  • Opening the date picker no longer changes your session’s start time.
  • The patient drawer now shows every linked session.

October 2026

Download Package

V2.15.0 (31 Aug – 1 Oct)

For organisations that deploy Heidi Desktop centrally (Intune, Jamf, MECM), we publish a stable monthly release with full release notes and an archive of previous versions. Pin the version you've validated, roll it out on your own schedule, and upgrade when you're ready.

Each release is available and supported for three months. After that it's removed from this page and no longer receives fixes, so we recommend updating at least quarterly.

Click here to access the most up-to-date version of the app.

Feature updates

  • My Templates: rename templates from the table and toggle queue status inline.
  • Smoother setup for marketplace integrations, with a new sign-in flow for marketplace apps.
  • The team join tutorial now matches your language and region during onboarding.
  • Softer sidebar corners and smoother tables.
  • Chinese, Japanese and Korean names appear surname first in onboarding, signup, the create patient drawer and the patient profile.
  • A badge now shows when a note has been pushed to your EHR.
  • The Upcoming section of the session list starts collapsed, and task assignee pickers show an avatar with initials for each team member.
  • Search fields look and work the same across Patient Profile, Routines, blocked numbers, Scribe, coding and the command palette.
  • Evidence: link patients and sessions mid-chat, choose library modes for each collection, and manage source controls in one place across settings and the in-session picker.

Table of Contents

  • November 2026

    • V2.18.0

  • October 2026

    • V2.15.0

System requirements

  • Windows 10 (22H2) or later, Windows 11 recommended
  • 64-bit x64 processor
  • 4 GB RAM minimum, 8 GB recommended
  • 500 MB free disk space
  • Stable 5 Mbps connection
  • Microsoft Edge WebView2 runtime

Read the full requirements

Need help deploying?

If your team needs help rolling these packages out, assigning licences, or troubleshooting a silent install, contact Heidi support and include the package version you deployed.

  • Session list dates and times follow your locale, your language is kept through the onboarding sign-in, and community gallery filters default to your country and specialty.
  • Fixes

    • Dictating into other Windows apps adds full stops at the end of sentences, and you can reach browser-based fields inside a Windows desktop EHR. Brief upload hiccups during dictation no longer show as hard errors.
    • The Ask Heidi box keeps focus when you open the shortcuts menu, and pressing Enter to confirm text from an input method no longer sends your message.
    • Exports use the right font sizes, the "Show in text" highlight toggle works again, and the display language stays in step with translations during surveys.
    • Evidence "Show in text" takes you back to the citation after you page away. Collection members no longer go missing when an old filter is still applied, and the slide preview in your session still works when the Slide Builder panel is closed.
    • Heidi flags it if your microphone is unplugged mid-recording on a Mac default device.
    • Uploaded documents stay visible in the processing view after you leave a collection and return.
    • Live recordings stay marked as recording after a bulk cancel, and recover if you stop before any audio is captured.
    • A failed upload no longer deletes your audio and shows a clear error instead.
    • Recording continues if audio saving slows down, and speaker audio no longer interrupts capture.
    • New sessions default to the current user for admins instead of an unrelated owner.
    • The slash-command popup no longer carries over between editors, and dictation and the Safari cursor work as expected.
    • Right-click on a collapsed tab row opens its menu.
    • Non-admin team members no longer see actions they cannot use, and team documents cannot be added to personal collections.