Case Study: Dr. Olele
Customer Stories


Background
Dr. Ifeanyi Olele is a psychiatrist and the founder of Genesis Psychiatric Solutions and Genesis TMS & Wellness, with locations in Fairfax and Alexandria, Virginia, and Washington D.C. He also sees patients remotely from Maryland, California, and Florida. He provides psychiatric medication management, psychotherapy, and transcranial magnetic stimulation (TMS), and has precepted over 50 PA and NP students since opening his private practice in 2019.
The Challenge: Clinical documentation that piles up fast
“Sometimes life is life-ing and so stuff starts building up. And then now you have a mountain of notes, and that could cause anxiety to anybody—even a psychiatrist like myself.”
Even as an experienced clinician who can type while speaking, Dr. Olele found that clinical notes, especially detailed psychiatric evaluations, would often stack up throughout the week. The longer the delay, the more stressful it became to catch up.
Before Heidi, he tried other tools, but they weren’t cutting it for his workflow:
“I’ve tried different services… but they required a lot of prompting and editing. That took a lot of time and made it frustrating on the user end.”
The Solution: Templates and real-time note capture tailored for psychiatry
“Upon the recommendation of my sister-in-law, she mentioned Heidi Health. I tried it and I fell in love with it.”
Dr. Olele now uses Heidi during both virtual and in-person patient sessions. After creating templates in Heidi, modeled after his own note-taking style, he has used them over 2,000 times.
“I created two templates, one for my initial psych eval and the other one for my follow-up.”
Heidi captures clinical conversation in real-time, organizes it into his preferred note format, and reliably includes key psychiatry-specific components, such as:
- Medication history
- Presenting symptoms
- Treatment adherence
- Psychiatric rating scales (e.g., PHQ-9, GAD-7, PCL-5)
- Thought process and content
- Mental status examination
“It captures all of the discussions, less prompting, less edit time. Most of the time it’s accurate and it’s spot on. I trust it highly.”
Heidi fits into his workflow without adding extra clicks or cognitive load. Instead of prompting or correcting the AI, he can stay focused on the conversation with his patient.
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The Impact: More time, less stress, better psychiatry care
“At the end of the day, I can go on and catch up on messages or just be more engaged and present at home with my wife and kids.”
He’s no longer stuck finishing notes late at night or over the weekend. His mental energy is freed up to focus on direct care, messaging, and meaningful time outside of work.
In addition, it’s improved his ability to mentor and support others in the field:
“I tell my students and colleagues all the time—check out this thing called Heidi Health. It’s a game changer.”
Heidi’s structure helps him consistently capture the crucial aspects of a psychiatric note, without having to think about formatting, phrasing, or overlooking essential details.
Conclusion
Dr. Olele found in Heidi a tool that actually works for his psychiatry practice, capturing complex discussions, reflecting clinical nuance, and saving him hours of work. It’s helped reduce stress, increase presence with patients, and return time to his professional and personal life.
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