HIPAA compliance is the requirement of covered entities and business associates to adhere to the standards established by the US Health Insurance Portability and Accountability Act (HIPAA) to implement health-related safeguards.
HIPAA compliance involves a comprehensive review of policies, procedures, and practices related to the handling of health information. Therefore, it is essential for businesses in the healthcare sector or those dealing with health data.
Entities and business associates that handle protected health information (PHI) using electronic health records (EHR) are mandated to implement security controls. They must also maintain written policies and procedures that align with HIPAA rules.
Compliance with HIPAA requires ongoing adherence and regular updates to remain compliant. Heidi demonstrates this commitment to protecting sensitive health information, which is critical for client trust.
Watch: Heidi’s Proactive Steps to Prevent Breaches
What does Heidi’s HIPAA compliance entail?
Compliance means building controls that do not break the delivery of care. Heidi being compliant with HIPAA means that the ways it creates, receives, maintains, and transmits PHI adhere to the rules around privacy, breach notification, and HITECH provisions.
Here’s a quick rundown of what HIPAA compliance means for Heidi:
Fully Supported BAAs
When Heidi receives or processes PHI on behalf of a covered entity, Heidi acts as a Business Associate and executes Business Associate Agreements (BAAs). Heidi maintains signed BAAs with customers and counterparties as needed.
Technical, administrative, and physical guidelines place boundaries that protect electronic PHI (ePHI). Large hospital systems implement controls to depths that show a comprehensive process of risk management.
Ensured Data Sovereignty
HIPAA expectations for privacy and security apply regardless of transport, including API-based data flows. Heidi implements strong guardrails for the exchange of data between the API and the platform. For instance, it ensures: in-transit and at-rest encryption, region-appropriate residency, secure hosting, and audit logging.
Heidi, a HIPAA-compliant AI care partner for care organization Airrosti, shows how clinical workflows can be deeply reshaped when the well-being of care providers is prioritized. Below is a snapshot of the measurable impact Heidi has achieved across the organization.
87% adoption across Airrosti care providers
272,660 HIPAA-compliant notes produced
6.68 million minutes transcribed
15,372 administrative hours saved
95% notes didn’t require editing
How does Heidi maintain HIPAA-compliant care workflows?
Given the fast-paced nature of clinical workflows, various specialties and roles routinely access PHI across multiple systems, often under time pressure. Heidi ensures compliant care workflows by implementing data-sharing practices that are legally constrained yet clinically necessary.
Let’s take a look at three more ways Heidi keeps care HIPAA-compliant.
Sustained HIPAA Enforcement
HIPAA compliance at Heidi is an ongoing operational practice. We conduct periodic risk analyses to identify where PHI/ePHI is created, received, maintained, or transmitted; review authorized access; and evaluate reasonably anticipated threats and vulnerabilities.
We manage risk through documented controls and activities, including least‑privilege access with periodic reviews, encryption in transit and at rest where appropriate, security monitoring, workforce training, and vendor oversight. We maintain an incident response plan and, if a breach of unsecured PHI were ever confirmed, we would follow HIPAA breach notification requirements. Remediation actions are tracked to completion and retained for audit.
Security Beyond Clinical Documentation
Heidi maintains enterprise security certifications and evidence for security reviews and audits. This includes SOC 2 Type 2 and ISO 27001, with supporting policies and test reports available.
Enhanced Care Delivery
To foster patient-centered care, Heidi operates in a HIPAA-compliant environment for its customers' clinical workflows. Heidi’s AI documentation and integrations are designed to work with clients’ EHR and telehealth setups seamlessly.
Heidi Keeps Patient Data Safe by Design with HIPAA Compliance
In the world of AI scribes, two factors reign supreme: security and compliance. These are not mere buzzwords; they are the pillars upon which trust in healthcare technology is built.
Heidi's AI scribe has been built with security and compliance at the forefront. Our adherence to standards like HIPAA and ISO 27001 certification is not just about meeting regulatory requirements; it's about earning the trust of clinicians and patients alike.
Dive into our trust center, and you'll find a transparent display of our commitment to patient privacy and data integrity.
Why is HIPAA compliance important, especially for healthcare artificial intelligence?
In healthcare, the consequences of a data breach are uniquely sensitive, extending beyond mere data loss. Disclosures of PHI can result in stigma, discrimination, and financial damage for both care providers and individuals. This underscores the critical importance of HIPAA compliance for AI healthcare companies.
How does Heidi’s compliance with HIPAA regulations compare with other AI tools?
Heidi has returned more than 18 million clinical hours in only than 18 months. It is internationally loved by clinicians in over 50 countries, supporting around 2 million consultations each week.
This is what makes Heidi the leading provider of AI solutions in healthcare, standing out from other tools by holding multiple certifications and ensuring broad compliance. Our credentials include SOC 2 Type 2 and ISO 27001, and we comply with other major regulatory frameworks such as GDPR, NHS Digital, APPs, and NZ IPPs.
What resources can I access to show Heidi's adherence to HIPAA-compliant systems?
Maximize your benefits with Heidi’s downloadable assets, like patient explainers and consent forms, found in our resource center. With preventative measures in place, your care organization can practice care with more confidence.
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