Heidi Scribe Application Specifications

Overview Table

Category	Resource	Minimum Requirement	Recommended Requirement
Hardware	Processor	Intel Core i3 (2nd gen) or equivalent AMD processor	Intel Core i5 or equivalent AMD Ryzen 5
	Memory	4 GB RAM	8 GB RAM or more
	Hard Drive (Free Space)	20GB	50GB or higher
	Screen Resolution	1024x768	1280x720 or higher
	Monitor Size	13 inches or larger	15 inches or larger
	USB Ports Required (Qty)	N/A	Refer to your microphone
	DVD Drive	No	No
	Expansion Slot(s) Required?	No	No
Software	OS	Windows 10 or later, macOS 10.15 or later	Same
	Browser	Latest Chromium-based browsers (Chrome, Edge)	Same
Network	Bandwidth	10 Mbps	20 Mbps
Mobile	Android	Android 8.0 (Oreo)	Latest
	iOS	iOS 13.4	Latest
	Storage	100 MB free space	Same
Security	Antivirus	Up-to-date antivirus and anti-malware software	Same
	JavaScript & Cookies	Must be enabled	Same
	MDM Compliance	Devices should be compliant with clinic's MDM policies	Same

Client Device Requirements (Desktop/Laptop)
Processor: Intel Core i3 (2nd generation) or equivalent AMD processor (Minimum), Intel Core i5 or equivalent AMD Ryzen 5 (Recommended)
Memory: 4 GB RAM (Minimum), 8 GB RAM or more (Recommended)
Hard Drive (Free Space): 20GB (Minimum), 50GB (Recommended)
Screen Resolution: 1024x768 (Minimum), 1280x720 (Recommended)
Monitor Size: 13 inches or larger (Minimum), 15 inches or larger (Recommended)
USB Ports Required: Refer to your microphone
DVD Drive Required: No
Expansion Slot(s) Required: No

Mobile Compatibility
Devices: Laptop, Mobile phone, Tablet
Download Location: Accessed from the browser. Applications coming from the Apple Store and Google Play will be available shortly.
Application Download Name: TBD

Additional Third-party Vendor Software
- Google Chrome: Latest version
- Microsoft Edge: Latest version
- Any Chromium-based Browser: Latest version
Vendor-proprietary Software: No

Operating System: Windows 7 or later, macOS 10.10 or later (Minimum); Windows 10 or later, macOS 10.15 or later (Recommended)
Network Requirements:
- Minimum: Stable internet connection with minimum bandwidth of 10 Mbps
- Recommended: Stable internet connection with minimum bandwidth of 20 Mbps
Security Software: Up-to-date antivirus and anti-malware software.
Web Browser: Latest versions of Google Chrome, Microsoft Edge, or any Chromium-based browser are recommended.
JavaScript and Cookies: Must be enabled in the web browser.
MDM Compliance: Devices should be compliant with the clinic's MDM policies and managed accordingly.

Storage: Minimum 100 MB free space
Network:
- Minimum: Stable internet connection with minimum bandwidth of 5 Mbps
- Recommended: Stable internet connection with minimum bandwidth of 10 Mbps
- Security Software: Up-to-date antivirus and anti-malware software (if applicable)

Using minimum specification: When using minimum specification, user should manage their usage carefully, otherwise the experience will be less desirable. For example, users with only 20GB of free storage should carefully manage their storage or backup capability from Heidi Scribe wouldn’t be active.
Support: Offer a troubleshooting guide for users with older systems to help them improve performance (e.g., closing background applications, ensuring system updates).
Communication: Clearly communicate the benefits of updating hardware and software to users and clinics, emphasising long-term gains in performance and security.