Designer (Fixed Term Contract)

Who are Heidi?

Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care.

We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages.

Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare.

Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others.

We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge?

The Role

Working closely with our Brand Design Lead, you’ll be a Designer who owns all US design requests while proactively contributing to company-wide initiatives. You’ll be the go-to designer for the US team, collaborating across marketing, product, and operations to deliver impactful, high quality work. This role will contribute to helping shape Heidi’s evolving brand and visual systems as we scale.

What you’ll do:

• Own and execute design requests across the US including marketing assets to product visuals and internal communications.

• Maintain high design standards as a multidisciplinary midweight

• Collaborate across Marketing, Product, Operations, GTM, and Partnerships to create assets that drive measurable impact.

• Advance Heidi’s design system and ensure visual consistency across all touchpoints.

• Proactively identify areas of improvement and improve design workflows and brand expressions.

• Work on a global level with teammates across various timezones to maintain seamless design continuity and high-quality standards.

• Contribute to strategic design initiatives such as new product launches, campaigns, or brand evolution projects.

What we will look for:

• 3-6 years minimum of professional design experience in branding, marketing, or visual design

• A strong diverse portfolio that demonstrates conceptual thinking and craft

• High proficiency using tools such as Figma and Adobe Creative suite

• Motion design experience is a plus

• Excellent communication skills and comfort working independently

• A proactive mindset with attention to detail and consistency

• Curiosity about healthcare, AI, and how design can make complex systems for human

What do we believe in?

Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world’s health demands it. We believe in progress built through precision, pace, and ownership.

• Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters.

• Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character.

• Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on.

• Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output.

Our mission is clear: expand the world’s capacity to care, and do it without losing the humanity that makes care worth delivering.

Why you will flourish with us 🚀?

• In office full-time to collaborate with like-minded professionals

• Learn from some of the best engineers and creatives, joining a diverse team

• The rare chance to create a global impact as you immerse yourself in one of the leading healthtech startups

• The opportunity to fast track your startup career!

Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and welcome all applicants as we're committed to promoting a culture of opportunity for all.