Heidi II brings agentic capability into existing clinical workflows, moving from documenting the visit to doing the routine work around it with clinician supervision.
MELBOURNE, Australia, 28 September 2026 – Heidi, the AI Care Partner for leading clinicians and health systems globally, today unveiled Heidi II, a new version of its platform that acts on the administrative work surrounding every patient visit rather than documenting the visit alone.
Heidi currently supports 2.8 million patient visits every week globally, surfacing around 10 million follow-up tasks. Until now, those tasks were handed back to the clinician. With Heidi II, these tasks can be acted on with the introduction of several new capabilities: Agents, Memory, and Peer-reviewed research.
Administrative work is consuming an increasing share of clinical time across health systems globally. The average doctor , on administration, with tasks scattered across the typically used during a patient visit. The work that surrounds care is increasingly competing with care provision itself.
