Today, Heidi Co-Founder and CEO Tom Kelly shared the following message to everyone at Heidi.
Hello team,
Thank you for joining today’s All Hands. I want to put what we shared in writing, including what happens next and where to find support.
The changes we’re making
Today, we announced changes to Heidi’s structure and a reduction in the size of our team by about 18% globally.
We can now confirm that all invitations have been sent. If you have not received an invitation, your role is not affected by these changes. I know the uncertainty and waiting today would have been incredibly difficult.
To those who are affected, I’m truly sorry for the impact this will have on you, your families and your teammates. You’ve put your talent, time and belief into Heidi, and as a leadership team, we take responsibility for the decisions that have brought us here.
Why we’re making these changes
Heidi is growing rapidly because clinicians around the world need and want our technology. We are investing in expanding our products, markets and team, and now support three million patient interactions every week. Our team has helped make that possible.
After reviewing our priorities in detail, we’ve made difficult choices about where to focus our team and investment to deliver the greatest impact for customers going forward. That means bringing more customer support into product, bringing R&D together in one roadmap and giving our new product businesses clearer ownership and dedicated teams.
