Unfortunately, the Heidi API and Widget are no longer available for future integrations in Australia and New Zealand. If you are a current Heidi customer looking to integrate, reach out to your Customer Success representative. Otherwise, contact our team to find out what this means for you.
Widget
Deploy to production

Ready to go live?

When you are ready to go live with your Heidi integration, confirm these production settings.

  1. Request a production API key from our Partnership Team. You need one key for each region you are deploying to.
  2. Authenticate against https://<region>.api.heidihealth.com/api/v2/ml-scribe/open-api/jwt
  3. Load the widget from https://widget.heidihealth.com/widget/heidi.js
  4. Set the widget configuration to include a deployment region

Heidi is currently available in these following regions:

  • AU - Australia and New Zealand
  • US - America
  • CA - Canada
  • EU - European Union
  • UK - United Kingdom

If you're not sure which region certain countries are linked to, please see the region overview here

Example production implementation

...
 
<script>
  const heidiOptions = {
    //...
    region: 'US',
    //...
    onInit: () => {
      // ...
    },
    onReady: () => {
      // ...
    },
  };
 
  (function (s, o) {
    const script = document.createElement('script');
    script.async = true;
    script.src = s;
    document.head.append(script);
    script.addEventListener('load', () => new Heidi(o));
  })('https://widget.heidihealth.com/widget/heidi.js', heidiOptions);
</script>