Customisation

Shape documentation around your care

Heidi fits how you work — with your structure, shortcuts, and phrasing — so notes stay fast, accurate, and yours.

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More time for care, less on the keyboard

Use shortcuts, snippets, and smart language tools to save time and keep notes consistent.

Cut the repetition

Drop in go-to assessments, instructions, or phrases with one shortcut. No retyping or digging through notes.

Stay aligned to best practice

Apply standard terms and phrasing automatically so documentation’s consistent and ready for claims, audits, and shared care.

Write faster, with nothing left out

Finish notes in fewer steps using templates and shortcuts, while keeping the accuracy care depends on.

Create a template to instantly fill any set of fields in your system.

Tailor Heidi’s output to match your system of record for seamless note and documentation transfer.

Generate care documents from your notes.

Set templates for any document required and attach to the patient record. Ask Heidi to personalise to the patient, diagnosis, care plan or referring partner.

Finetune Heidi to write just like you.

Select preferences, languages and save snippets to produce perfect notes, every time. Add your specific turns of phrase and embed your preferences with find and replace.

Integrate Heidi whichever way suits your system best.

The Widget

For your first step with Heidi.
‍
Light touch, plug and play. With minimal engineering investment, it’s perfect for your first step with Heidi.

$20

Billed yearly per user

Light touch, plug and play

Set your own pricing

Minimal engineering investment

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The API
For deeper technical requirements.

Embed Heidi end-to-end across your entire system. Perfect for desktop systems with deeper technical requirements.

$599

USD

Billed yearly per user

Embed end-to-end across your product

Perfect for desktop systems

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Customisation that fits your setup

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Drop in what you say all the time

Insert full blocks like findings or follow-ups with a shortcut. Snippets stay editable and reusable across notes.

Move fast with your own shortcuts

Set shortcuts to switch, format, or run commands. Pick from 24+ actions to match your flow.

Use your own medical terms

Create a library of preferred terms, abbreviations, and fixes. Heidi keeps them consistent in real-time.

Update once, apply everywhere

Change a term once and apply it everywhere. Save replacements to skip repeat edits.

Talk in one language, write in another

Speak their language, write in yours. Heidi supports 110+ languages.

Keep everyone on the same page

Share templates, terms, and shortcuts to keep notes aligned.

Data Privacy & Security

Comply with global safety and security standards.

Processing a medical encounter is just about the most private thing an AI can do. So we’ve wrapped Heidi in best-in-class privacy standards.

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Chart by voice, wherever you care

For clinicians

Write faster without losing detail. Drop in observations, use your terms, and document the way you work.

For clinics

Keep teams aligned. Share snippets, set naming rules, and update terminology with one find-and-replace.

For hospitals

Standardise across departments. Share templates, agreed terms, and multilingual support for all teams.

Questions & answers

Everything you need to know about Heidi

How does setting my preferred language affect my notes?

Setting your preferred language ensures that Heidi generates notes in the language you choose, automatically adjusting terminology, grammar, and structure to fit the selected language. This makes Heidi more adaptable to your region or patient population, improving both the accuracy and cultural relevance of your documentation.

Make documentation work for you

Customise how Heidi writes so notes are fast, clear, and clinically sound.

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