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Clinical-grade AI for physicians and health systems,
built on one of the world’s most used ambient scribes.

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© 2026 Heidi. All rights reserved.

Background pattern

175M+

patient interactions supported worldwide

Forest background

Bergman, Liu, Austin et al. (2026)

Across 385 simulated visits, Heidi's unedited notes were 60% less likely than clinician-written notes to contain a serious documentation error.

Read paper

"I cannot live without Heidi."

Zoe Lee

Physiotherapist • PHYX
Watch story

"I used to hate sitting down at the end of the day having to write my records. Now, I can walk out of the door at 6:00 p.m."

Dr Luke Johnston

Head of Department
Watch story
Blurred yellow flowers against blue sky

Bergman, Liu, Austin, Sanghera (2026)

Across 77 languages, 97.5% of Heidi's transcription errors carried low clinical risk, and fewer than 1 in 200 were critical or high.

Read paper

"I feel more energy coming out of the room."

Dr. Sanjay Mehta

Paediatrician • Kindercare Paediatrics
Read story
Background pattern

59min

of clinician time returned every day

Blurred green and yellow foliage

Bergman, Liu, Austin, Sanghera (2026)

The automated judge behind Heidi's safety research agreed with clinicians approximately as well as clinicians agreed with each other.

Read paper

"I've never been happier in my job as a staff physician."

Rheumatologist

Beth Israel Lahey Health
See results

"We were looking for a clinical AI partner, not just a scribe."

Mark St. John

CIO • MaineGeneral Health
Read story
Background pattern

175M+

patient interactions supported worldwide

Forest background

Bergman, Liu, Austin et al. (2026)

Across 385 simulated visits, Heidi's unedited notes were 60% less likely than clinician-written notes to contain a serious documentation error.

Read paper

"I cannot live without Heidi."

Zoe Lee

Physiotherapist • PHYX
Watch story

"I used to hate sitting down at the end of the day having to write my records. Now, I can walk out of the door at 6:00 p.m."

Dr Luke Johnston

Head of Department
Watch story
Blurred yellow flowers against blue sky

Bergman, Liu, Austin, Sanghera (2026)

Across 77 languages, 97.5% of Heidi's transcription errors carried low clinical risk, and fewer than 1 in 200 were critical or high.

Read paper

"I feel more energy coming out of the room."

Dr. Sanjay Mehta

Paediatrician • Kindercare Paediatrics
Read story
Background pattern

59min

of clinician time returned every day

Blurred green and yellow foliage

Bergman, Liu, Austin, Sanghera (2026)

The automated judge behind Heidi's safety research agreed with clinicians approximately as well as clinicians agreed with each other.

Read paper

"I've never been happier in my job as a staff physician."

Rheumatologist

Beth Israel Lahey Health
See results

"We were looking for a clinical AI partner, not just a scribe."

Mark St. John

CIO • MaineGeneral Health
Read story
alt
Motion-blurred green forest foliage

Clinicians use Heidi to do the work around every visit

Heidi II
  1. Listens

    Every word of the visit, as it happens.

  2. Writes

    Your note, then every document after it.

  3. Answers

    Clinical evidence, cited from the full paper.

  4. Acts

    Works through the admin the visit leaves.

Grounded in world-leading journals and literature

  • Wiley
  • Cochrane
  • BMJ Group
  • The New England Journal of Medicine
Acts
Airrosti logo
Beth Israel Lahey Health Logo
Franciscan Health
MaineGeneral Health Logo
The Ohio State University
St Peter's Health
US Urology Partners
Bupa
Eucalyptus Logo
Acts
Airrosti logo
Beth Israel Lahey Health Logo
Franciscan Health
MaineGeneral Health Logo
The Ohio State University
St Peter's Health
US Urology Partners
Bupa
Eucalyptus Logo
Acts
Airrosti logo
Beth Israel Lahey Health Logo
Franciscan Health
MaineGeneral Health Logo
The Ohio State University
St Peter's Health
US Urology Partners
Bupa
Eucalyptus Logo
Acts
Airrosti logo
Beth Israel Lahey Health Logo
Franciscan Health
MaineGeneral Health Logo
The Ohio State University
St Peter's Health
US Urology Partners
Bupa
Eucalyptus Logo
Blurred yellow flowers beneath blue sky

Routine work, handled

Stop fixing the same thing in every note.

  1. Reviews today's edits
    Finds each change you made to a note, from misheard drug names to specialty terms
  2. Spots the patterns
    Groups the corrections you keep making so you can see what comes up daily
  3. Proposes the fix
    Suggests word library entries, auto-edit rules and template changes to approve
See more

Start every visit already across the history.

  1. Builds your list
    Reads the morning's appointments and opens a session for each patient
  2. Works through each chart
    Writes up the problems, meds and recent results, every line cited back to the record
  3. Briefs you before clinic
    One line per patient in appointment order, with the complex visits flagged
See more

The letter is written before the next patient.

  1. Reads the finished note
    Checks the visit against your pinned templates to see which ones apply
  2. Drafts what's needed
    Writes the referral, the letter back to the GP or a care plan from the note
  3. Adds only what's missing
    Skips any document already on the session and never overwrites your work
See more

Keep every promise you made in the room.

  1. Reads today's notes
    Pulls out every commitment you made, from results to chase to reviews to book
  2. Checks your task list
    Matches each one to your open tasks and offers to add anything untracked
  3. Hands you the list
    Grouped by documented due date, each item with its source line from the note
See more

Patients leave knowing what to do next.

  1. Drafts the recap
    A plain-language summary of what you discussed, the plan and any medication changes
  2. Waits for your OK
    Nothing goes to the patient until you've read the recap and approved it
  3. Saves it either way
    No contact details on file? Heidi saves it to the session instead
See more

Arrive at MDT with every case summarized.

  1. Takes your patient list
    You name the patients and the reporting period, and Heidi does the reading
  2. Summarizes each case
    One cited summary per patient, with conflicts, pending results and gaps shown
  3. Builds the agenda
    A one-page combined agenda that keeps the patients in the order you gave
See more

Know who's coming in before clinic starts.

  1. Opens your list
    Reads the day's appointments and opens a session ready for each patient
  2. Preps each chart
    Stages meds, allergies and recent results, every fact cited to the record
  3. Sums up the day
    A short digest in appointment order you can read over your first coffee
See more

Hand over the shift without missing anything.

  1. Reads the shift's sessions
    Works through every patient you saw between the start and end of shift
  2. Writes each handover
    A handover per patient in ISBAR or your team's format, every fact cited
  3. Adds the shift summary
    One combined summary for the team, as a draft for you to check and pass on
See more

Catch every result before it sits unactioned.

  1. Tracks what was ordered
    Matches each documented investigation against the results that have come back
  2. Shows what needs action
    Lists results the lab itself flagged and orders still waiting on a result
  3. Drafts the recall
    Writes the patient message in the report's own wording, sent once you approve
See more

Fill the form once, without hunting for answers.

  1. Takes your form
    Works from any PDF or Word form you pin, with no template setup needed
  2. Fills what it can
    Pulls answers from the session and patient record, then asks you for the rest
  3. Hands it back
    Returns the completed form as a download, ready to check and send
See more

Start the round knowing what changed overnight.

  1. Reads the inpatient list
    Takes the list from your EHR, an integration or a copy you paste in
  2. Sweeps each chart
    Picks up overnight events, new results and medication changes, all cited
  3. Writes the round cards
    One card per patient plus a combined team list, kept in ward order
See more

Catch up on team channels without scrolling.

  1. Reads your team channels
    Goes through your Slack or Teams care-team channels since your last shift
  2. Sorts what matters
    Splits it into patient issues, questions waiting on you and anything FYI
  3. Keeps it brief
    A short paraphrased briefing, and nothing gets posted without your approval
See more

Stop correcting the same things after every session.

  1. Reviews today's edits
    Finds each change you made to a note, from exercise names to outcome measures
  2. Spots what repeats
    Separates the one-off tweaks from the corrections you make every session
  3. Suggests the fix
    Proposes word library entries and template changes for you to approve
See more

Patients leave with their home program in hand.

  1. Reads the finished note
    Checks the session against your pinned templates to see which ones apply
  2. Drafts the documents
    Writes the home exercise program or an update for the referrer from the note
  3. Adds only what's missing
    Skips anything already on the session and never overwrites a document
See more

Track every report you promised a referrer.

  1. Reads today's notes
    Pulls out the progress reports, referrer updates and reviews you committed to
  2. Checks your task list
    Spots anything you promised that isn't tracked yet and offers to add it
  3. Lists what's due
    Grouped by documented due date, with the line from the note behind each one
See more

Get straight feedback on how you talk to patients.

  1. Focuses where you choose
    Pick from rapport, how you explain exercises, interruptions and safety-netting
  2. Reviews your transcripts
    Finds strengths and opportunities, each backed by a moment from the transcript
  3. Suggests other phrasing
    Offers a practical alternative for each one, private to you and never scored
See more

Fill insurer and funding forms without retyping.

  1. Takes the form
    Works from the insurer or funding PDF or Word form you pin to the session
  2. Fills from the record
    Pulls answers from the session and patient record, then asks for the rest
  3. Returns it complete
    Hands back the finished form as a download, ready for you to check
See more

Join the video call with the session ready.

  1. Reads your meetings
    Pulls upcoming Zoom, Meet or Teams calls for the window you choose
  2. Picks the clinical ones
    Proposes a Heidi session for each patient call, skipping internal meetings
  3. Sets up each session
    Stages the invite details you chose on each session, ready once you confirm
See more

See the team's week without chasing anyone.

  1. Pulls the week's numbers
    Session volume, time spent and status breakdown for each clinician
  2. Finds the patterns
    Surfaces long visits, repeated note text and the edits clinicians make most
  3. Sends the report
    One team report, then asks if you want a different focus next week
See more

Find documentation gaps before an auditor does.

  1. Sweeps recent notes
    Checks whether consent, allergies, med rec and patient identifiers are documented
  2. Lists the gaps
    Groups what's missing by session, with the exact note location cited
  3. Leaves notes untouched
    Checks presence only, so the clinical content stays with your clinicians
See more

Get the task list back to one you trust.

  1. Reviews open tasks
    Checks each open task against the note that created it in the first place
  2. Sorts by due date
    Overdue, due in seven days or no date documented, each with a next step
  3. Updates on approval
    Makes bulk changes once you approve the plan, and deletes nothing unless asked
See more

Keep the patient list free of duplicates.

  1. Scans today's list
    Finds duplicate patient profiles, accidental sessions and default titles
  2. Proposes the tidy-up
    Suggests a merge or rename for each one, laid out for you to review
  3. Waits for your yes
    Every merge needs your confirmation, and nothing ever gets deleted
See more

Know what each plan covers before patients arrive.

  1. Checks today's patients
    Runs eligibility through Availity for today's or tomorrow's appointments
  2. Builds the table
    Plan status, coverage dates, copay, deductible and prior-auth flags per patient
  3. Leaves gaps blank
    Reports "not found" or leaves an amount empty rather than guessing
See more

Clear the inbox without reading all of it.

  1. Sorts today's inbox
    Groups Gmail or Outlook threads into reply today, actionable, FYI and spam
  2. Ranks by deadline
    Puts threads with deadlines and unanswered questions at the top of each group
  3. Drafts the replies
    Writes answers from your templates or tone, sent only once you approve each
See more

Stop fixing the same thing in every note.

  1. Reviews today's edits
    Finds each change you made to a note, from misheard drug names to specialty terms
  2. Spots the patterns
    Groups the corrections you keep making so you can see what comes up daily
  3. Proposes the fix
    Suggests word library entries, auto-edit rules and template changes to approve
See more

Start every visit already across the history.

  1. Builds your list
    Reads the morning's appointments and opens a session for each patient
  2. Works through each chart
    Writes up the problems, meds and recent results, every line cited back to the record
  3. Briefs you before clinic
    One line per patient in appointment order, with the complex visits flagged
See more

The letter is written before the next patient.

  1. Reads the finished note
    Checks the visit against your pinned templates to see which ones apply
  2. Drafts what's needed
    Writes the referral, the letter back to the GP or a care plan from the note
  3. Adds only what's missing
    Skips any document already on the session and never overwrites your work
See more

Keep every promise you made in the room.

  1. Reads today's notes
    Pulls out every commitment you made, from results to chase to reviews to book
  2. Checks your task list
    Matches each one to your open tasks and offers to add anything untracked
  3. Hands you the list
    Grouped by documented due date, each item with its source line from the note
See more

Patients leave knowing what to do next.

  1. Drafts the recap
    A plain-language summary of what you discussed, the plan and any medication changes
  2. Waits for your OK
    Nothing goes to the patient until you've read the recap and approved it
  3. Saves it either way
    No contact details on file? Heidi saves it to the session instead
See more

Arrive at MDT with every case summarized.

  1. Takes your patient list
    You name the patients and the reporting period, and Heidi does the reading
  2. Summarizes each case
    One cited summary per patient, with conflicts, pending results and gaps shown
  3. Builds the agenda
    A one-page combined agenda that keeps the patients in the order you gave
See more

Stop fixing the same thing in every note.

  1. Reviews today's edits
    Finds each change you made to a note, from misheard drug names to specialty terms
  2. Spots the patterns
    Groups the corrections you keep making so you can see what comes up daily
  3. Proposes the fix
    Suggests word library entries, auto-edit rules and template changes to approve
See more

Start every visit already across the history.

  1. Builds your list
    Reads the morning's appointments and opens a session for each patient
  2. Works through each chart
    Writes up the problems, meds and recent results, every line cited back to the record
  3. Briefs you before clinic
    One line per patient in appointment order, with the complex visits flagged
See more

The letter is written before the next patient.

  1. Reads the finished note
    Checks the visit against your pinned templates to see which ones apply
  2. Drafts what's needed
    Writes the referral, the letter back to the GP or a care plan from the note
  3. Adds only what's missing
    Skips any document already on the session and never overwrites your work
See more

Keep every promise you made in the room.

  1. Reads today's notes
    Pulls out every commitment you made, from results to chase to reviews to book
  2. Checks your task list
    Matches each one to your open tasks and offers to add anything untracked
  3. Hands you the list
    Grouped by documented due date, each item with its source line from the note
See more

Patients leave knowing what to do next.

  1. Drafts the recap
    A plain-language summary of what you discussed, the plan and any medication changes
  2. Waits for your OK
    Nothing goes to the patient until you've read the recap and approved it
  3. Saves it either way
    No contact details on file? Heidi saves it to the session instead
See more

Arrive at MDT with every case summarized.

  1. Takes your patient list
    You name the patients and the reporting period, and Heidi does the reading
  2. Summarizes each case
    One cited summary per patient, with conflicts, pending results and gaps shown
  3. Builds the agenda
    A one-page combined agenda that keeps the patients in the order you gave
See more

Enterprise-grade security and protection

Heidi takes a security-by-design approach to your data, to the standards
expected by complex health systems across 190+ countries.

Safety at Heidi

HIPAA Compliant

Details

SOC 2 Type II Attested

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GDPR Compliant

Details

Cyber Essentials Plus Certified

Details

Australian Privacy Principles Compliant

Details

NZ Privacy Act Compliant

Details

ISO 42001 Certified

Details

UK Class I Medical Device

Details

ISO 27001 Certified

Details

TX-RAMP Certified

Details

PIPEDA Compliant

Details

NHS Compliant

Details

Singapore PDPA Compliant

Details

Hong Kong PDPO Compliant

Details

South Africa POPIA Compliant

Details

TGV Certified

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