Status: This program is now closed to new applications
Program status
The Free Heidi Pro for Primary Care program is no longer accepting new applications. If you submitted a successful application for this program before January 1, 2026, your access to Heidi Pro will remain free through June 15, 2026, under the original program terms. If you are a Canadian clinician who would like to learn more about Heidi or discuss current pricing options, please contact us.
Why free for Canadian primary care clinicians?
We launched this program to allow Canadian primary care providers to experience everything Heidi has to offer at no cost. Heidi Pro was made free of charge through June 15, 2026 for family physicians, nurse practitioners, community paediatricians, and others delivering front line care. This ensured clinicians had equitable access to tools that reduce administrative burden and help them focus on patients. (Registration is now closed, but our commitment to Canadian primary care remains the same.)
Is Heidi compliant with Canadian privacy and security standards?
Yes. Heidi fully complies with all Canadian privacy and security laws, including:
- PHIPA (Ontario), PIPEDA, FIPPA, Quebec Law 25, Alberta’s HIA, BC’s FIPPA, and other provincial/territorial frameworks.
- All data is stored and processed exclusively in Canada.
- No patient or clinician data is ever used for AI training or secondary purposes.
We also complete Privacy Impact Assessments across jurisdictions and follow Canada’s AI Use Guidelines, ensuring that transparency, fairness, and accountability remain at the heart of Heidi.
Our commitment to security
- Security by design – privacy and protection are built in from the start.
- Certified and audited – ISO 27001, SOC 2 Type II, and ISO 9001.
- Independent testing – annual penetration testing, regular Threat Risk Assessments, and real-time monitoring.
- Full accountability – all access to PHI is logged, audited, and traceable.
Visit our Trust Centre for certifications and details.
In summary
| Commitment | What it means for Canadian clinicians |
|---|---|
| Compliance-first | Meets or exceeds all federal and provincial privacy and security laws. |
| Canadian data residency | All PHI is hosted and protected within Canada. |
| No secondary data use | Your data is never used to train or commercialise AI models. |
| Independent certifications | ISO 27001, SOC 2 Type II, ISO 9001. |
| Business continuity | Export your data anytime, with disaster recovery and smooth transitions supported. |
| Free Heidi Pro | Available at no cost for Canadian primary care clinicians through June 15, 2026. |
