Shape documentation around your care
Heidi fits how you work — with your structure, shortcuts, and phrasing — so notes stay fast, accurate, and yours.

More time for care, less on the keyboard
Use shortcuts, snippets, and smart language tools to save time and keep notes consistent.

Cut the repetition
Drop in go-to assessments, instructions, or phrases with one shortcut. No retyping or digging through notes.
Stay aligned to best practice
Apply standard terms and phrasing automatically so documentation’s consistent and ready for claims, audits, and shared care.


Write faster, with nothing left out
Finish notes in fewer steps using templates and shortcuts, while keeping the accuracy care depends on.
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Tailor Heidi’s output to match your system of record for seamless note and documentation transfer.
Set templates for any document required and attach to the patient record. Ask Heidi to personalise to the patient, diagnosis, care plan or referring partner.
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Select preferences, languages and save snippets to produce perfect notes, every time. Add your specific turns of phrase and embed your preferences with find and replace.
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Integrate Heidi whichever way suits your system best.
Light touch, plug and play. With minimal engineering investment, it’s perfect for your first step with Heidi.
Embed Heidi end-to-end across your entire system. Perfect for desktop systems with deeper technical requirements.
Customisation that fits your setup

Insert full blocks like findings or follow-ups with a shortcut. Snippets stay editable and reusable across notes.

Set shortcuts to switch, format, or run commands. Pick from 24+ actions to match your flow.

Create a library of preferred terms, abbreviations, and fixes. Heidi keeps them consistent in real-time.

Change a term once and apply it everywhere. Save replacements to skip repeat edits.

Speak their language, write in yours. Heidi supports 110+ languages.

Share templates, terms, and shortcuts to keep notes aligned.
Chart by voice, wherever you care
Write faster without losing detail. Drop in observations, use your terms, and document the way you work.
Keep teams aligned. Share snippets, set naming rules, and update terminology with one find-and-replace.
Standardise across departments. Share templates, agreed terms, and multilingual support for all teams.
Questions & answers
Everything you need to know about Heidi
Heidi Snippets allow you to insert pre-saved phrases or clinical terms into your notes with a simple shortcut, similar to Microsoft Macros. By creating shorthand triggers (e.g., "/bp" for blood pressure), you can instantly fill in repetitive information or commonly used phrases, reducing manual typing and speeding up your workflow.
Yes, you can bulk replace words across all your documents using Heidi’s Find and Replace feature. This tool allows you to quickly update terms, correct spelling errors, or replace outdated language in your entire set of notes, saving time and ensuring your documentation stays standardized across all patient records.
Heidi’s Word Library helps maintain consistency in your notes by storing specialty-specific terminology and ensuring it’s used correctly throughout your documentation. It automatically corrects common spelling errors and ensures that preferred clinical terms are applied consistently, enhancing the accuracy and professionalism of your notes.
Heidi Shortcuts are found within the platform for easier reference. You can access a list of pre-configured shortcuts for tasks like navigating between sections, formatting text, and editing templates, helping streamline the documentation process so you can stay focused on patient care.
Setting your preferred language ensures that Heidi generates notes in the language you choose, automatically adjusting terminology, grammar, and structure to fit the selected language. This makes Heidi more adaptable to your region or patient population, improving both the accuracy and cultural relevance of your documentation.
Make documentation work for you
Customise how Heidi writes so notes are fast, clear, and clinically sound.
Get Heidi free