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Pressure points: How the clinical workforce is finding relief through AI

Grace Firmin-Guion

July 31, 2026•2 min read•
•
Pressure Points Report

The debate about whether clinicians will adopt AI is over. They already have. Now, to understand the real impact AI has already had on the healthcare sector, and where it’s going, we need to hear from the people using it every day. That's why we've brought together the perspectives of clinicians around the world, in one of the most comprehensive surveys of its kind.

Across 25 countries, 86% of the 1,823 clinicians we surveyed now use AI daily or several times a week. 86% also say their use has grown in the past twelve months, while fewer than 2% have never used it. These are the numbers from a workforce that looked at a problem - documentation eating into patient time, evenings, careers - and found its own answer before anyone built a policy framework around it.

This is the first time Heidi has asked the clinical world what it actually thinks about the moment they're living through.

Key highlights at a glance:

  1. 88% cite documentation as their heaviest admin task. Specialty, country, years in practice, doesn’t change the answer. The problem is universal.
  2. 86% of clinicians use AI daily or regularly with a further 86% saying their usage is growing.
  3. 83% of clinicians are navigating AI in their practice alone, without guidance from their employer.
  4. 73% of clinicians say AI is helping them sustain a longer, more manageable career. AI will be fundamental for the future of the global healthcare workforce.
  5. 70% of clinicians cite hallucination and accuracy as their top concern, meaning fortune will favour the very best AI tools.
  6. 75% of clinicians say their patients are open to AI being used in their care. The hesitation isn’t coming from inside the consultation room necessarily.

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