Heidi, the global AI Care Partner used in 2.7 million patient interactions every week, today signed a commercial contract with EC Healthcare and a Memoranda of Understanding with Hong Kong Metropolitan University (HKMU). The partnership with EC Healthcare lands Heidi with one of Hong Kong's largest non-hospital care providers, surpassing annual revenues of over US$1 billion. The signing took place at the Asia Summit on Global Health and was witnessed by H.E. Scott Dewar, Australian Ambassador to China.
The agreements come as Hong Kong confronts one of the most acute doctor-to-patient gaps in the developed world. Government data places the city at 2.16 doctors per 1,000 population, well below Singapore (2.8) and Japan (2.6). Healthcare manpower projections forecast a shortfall of more than 1,600 doctors by 2030. Together, the agreements will see Heidi embedded across EC Healthcare's clinical network and integrated into the training of approximately 2,000 medical and healthcare students each year. This extends the partnership's impact from frontline clinicians today to Hong Kong's future medical workforce.
