
Dictate anywhere on your screen, capture telehealth audio straight from the call,
and skip the second login.
Leizel Estrellas
Fact checked by Peter Pfukwa
OpenEvidence is an AI-powered clinical search platform built for verified US healthcare professionals.
Launched out of the Mayo Clinic Platform Accelerate program, OpenEvidence lets clinicians type questions in plain language and get cited answers drawn from peer-reviewed journals and clinical guidelines.
If you're in the UK or Europe, OpenEvidence is no longer available where you practice. The geo-block is a sign of how seriously the category is now being assessed, and a reminder that not all clinical AI tools sit on the same side of the regulatory line. Finding an OpenEvidence alternative means asking which side of that line the next tool is on.
Heidi Evidence is a globally accessible, workflow-integrated alternative to OpenEvidence. It’s audited under ISO 42001, the first international standard for responsible AI management.
Heidi’s platform is also certified to ISO 27001, so everything that moves through Evidence meets the international standard for information security.
Heidi Evidence is available wherever you practice: no barriers, no delays.
OpenEvidence built a strong clinical search tool, but geo-restrictions, NPI gating and an ad-funded model have left gaps that matter in practice. Evaluating clinical evidence tools in modern healthcare requires looking beyond the feature list and asking how each tool fits into the reality of a clinical day.
Here are three reasons why shifting to OpenEvidence alternatives is an advantage:
For clinicians in the UK and EU, this is the starting point. The geo-block has been attributed to regulatory uncertainty around the EU Artificial Intelligence (AI) Act, and there's no public timeline for return. An alternative isn't a preference but a requirement.
OpenEvidence draws heavily from high-authority US publishers and guidance, making it a strong fit for US clinical questions. For clinicians outside the US, clinical practice guidelines vary enough by country and health-system context that a locally-attuned alternative is worth considering.
That's what Heidi Evidence adds to the picture: upload your own guidelines and SOPs, connect a SharePoint library, and choose which sources it can draw on. Your national, health-service and organizational guidance supplements the wider evidence base and keeps the answers grounded in them.
OpenEvidence works as a destination outside your workflow. You navigate to it when you need it, then return to your work. Each switch to another tool takes your focus out of the note. An alternative that lives in the same environment as your notes turns evidence lookup into a good habit in practice.
For example, Heidi Evidence returns responses to clinical questions using the full session and patient context, so clinicians don’t need to copy and paste protected health information (PHI) into a separate tool.
The goal is a trustworthy answer without the detour of a full literature search. The real question is placement: as a separate tool you navigate to, or inside the workflow you never left.

Heidi vs OpenEvidence: A side-by-side look at features, workflows, and clinical fit.
Using OpenEvidence means stepping out of your patient session each time you need to verify a question. It's well-suited to clinicians who want elaborate, structured search experience grounded in established medical literature.
On the other hand, Heidi Evidence is immediately accessible, and it doesn’t require you to make an account. For clinicians who want to experience its full benefits, you can sign up in Heidi for free to track CPD points while saving your search history and exporting cited summaries.
Heidi Evidence works in the same environment as your note. OpenEvidence claims to provide the same specialist AI capabilities as Heidi, but in this table, you will see how the two compare across different criteria:
This overview reflects publicly available information and typical use cases. Actual performance may vary by setting, workflow and implementation.
| Comparison | OpenEvidence | Heidi Evidence |
|---|---|---|
| Features | Natural-language clinical queries, cited answers, AI-suggested follow-ups, drug dosing and interactions, "OpenEvidence Visits" for note drafting mid-encounter, Paperpile citation export | Clinical evidence chat, inline citations, source faithfulness checks, region-aware answers, specialty setting, document upload, clinical calculators, CPD/CME tracking, export to PDF Word and spreadsheet; in-session evidence mid-visit (in select countries), patient and session linking (paid), org-wide source governance for Practice and Enterprise tiers |
| Specialties covered | Primarily US-based multi-specialties | 200+ specialties where clinician-set specialty preference shapes retrieval |
| Reliability | Peer-reviewed sourcing, NPI-verified access, reported "no-hallucination" approach | Tiered source quality ranking, impact-factor journals only, re-ranking step, built-in faithfulness checks, user-managed domain controls |
| Compliance and security | HIPAA, SOC 2 Type II | HIPAA, SOC 2 Type II, ISO 42001, ISO 27001, GDPR, PIPEDA, APPS, NHS, NZ IPPs, POPIA, Cyber Essentials Plus, and more |
| Platform availability | Mobile (iOS and Android), Web | Web, Desktop (Mac and Windows), Mobile (iOS; Android), |
| Languages supported | 1 language (English) | 110+ languages (English, Spanish, French, German, Chinese, and Arabic, among others) |
| Sources | JAMA, NEJM, Wiley, PubMed and other clinical guidelines | EMGuidance, BMJ, HealthPathways, MIMS Australia, VIDAL (Europe), Agilio Clinical Knowledge Summaries and more |
| Adoption | No publicly available data on questions processed, 2.1 million clinical visits per week | 1.9 million Evidence queries globally, 2.7 million patient interaction each week |
| Pricing | Free with ads for verified US clinicians (NPI required) | Free: full evidence chat, citations, uploads, calculators, CPD tracking Evidence Plus: $30/mo Evidence Team: $50/mo Enterprise: custom |
| Reviews | 4.9 in the Apple Store for iOS mobile, reviews noting accurate answers but server reliability issues | 4.8 in the Apple Store for iOS mobile, reviews citing transcription quality and customization |
Both tools return citation-backed answers to clinical questions. The difference is how much stands between you and getting there.
Getting to your first result in OpenEvidence requires an account. That makes sense for a tool built around a verified clinical audience. Once you're in, the experience is clean: ask a question, get a structured answer with citations, return to your workflow.
Heidi Evidence, on the other hand, provides a more accessible approach: it requires no account or verification to get started. The workflow doesn't stop at the answer either.
If you already have an account, Evidence is now part of Heidi II, the agentic layer that handles the rest of your care workflow. In this new feature, you can opt for Evidence only when asking a medical question or give Heidi a command on what you need to do.
When signed in, you can export any answer to PDF, Word or spreadsheet, link it to a patient session or save it to log toward your CPD. On paid tiers, you can upload clinical documents before asking a question, so the answer reflects patient context. Organizations can also set which sources the whole team draws from.
OpenEvidence covers a wide range of specialties without restriction, drawing from general medical literature across clinical domains. Primary care and cardiology have particular depth, reflecting the tool's US physician base and publisher relationships.
Heidi Evidence approaches coverage differently. Clinicians set their specialty in Evidence settings, and retrieval adjusts accordingly: a cardiologist and a primary care physician asking the same question will likely get answers weighted toward different guidelines.
For clinicians in regions with established local guideline bodies, local protocols surface above generic international guidance where available.
Both tools are built on peer-reviewed sources and include citations with every answer. Within the limits of any AI synthesis tool, both can be trusted. Citations are there to verify. Use them.
OpenEvidence draws from high-authority US publishers and the answers reflect that depth. The quality of the answers traces directly to the quality of its sources. For clinicians working primarily within US clinical guidelines, that focused library is rarely a limitation.
Heidi Evidence makes the quality hierarchy visible. Sources are tiered: peer-reviewed research first, regional guidelines second, clinical web content from recognized health authorities third.
A re-ranking step and built-in faithfulness check ensure results match the actual question and can be verified by clinicians against the cited material. Clinicians can also control which domains appear in their results.
Both platforms handle clinical data securely and meet applicable healthcare compliance standards. Where they diverge is in geographic reach.
OpenEvidence is HIPAA-compliant and SOC 2 Type II certified. Access is gated behind NPI verification, which keeps the platform within its intended US clinical audience. The platform is currently unavailable in the UK and Europe following a geo-block, which the company has attributed to regulatory uncertainty around the EU AI Act.
Heidi supports fast onboarding without enterprise IT setup. For enterprise and integrated deployments, governance is managed at the organization level (e.g., policies, controls, and integrations).
Heidi supports compliance with regional privacy and security requirements, including HIPAA (US), GDPR (Europe), PIPEDA (Canada), and Australia’s Privacy Act / APPs, and aligns to UK NHS data security and clinical safety expectations (e.g., DSPT/DTAC). Heidi is also certified to international standards such as SOC 2 Type II and ISO/IEC 27001.
Beyond data security, Heidi holds ISO 42001 certification, the first international standard built specifically for AI management, with independent audits covering responsible development, risk management and governance.
Beyond compliance and certifications, Heidi gives you control over what it does with an answer. Set a manual mode, and Heidi waits for your approval before each action, ensuring that the judgment on every Evidence stays with you.
WATCH: Why clinician review of AI-generated notes matters before they reach the patient session and how Heidi's medical knowledge team works to reduce AI errors and why clinician feedback is central to that process.
OpenEvidence is available on iOS, Android and web. The standalone design is intentional: it lives outside the visit, requiring a tab switch to get there.
Heidi Evidence is always within reach: on your phone, your laptop, or your tablet. This tool is accessible on the web, desktop (Mac and Windows), iOS and Android. One account, one login, and Evidence sits inside the same environment as your notes, so there is no context switch to use it.
OpenEvidence is built for English-speaking US clinicians. The source library, access model and interface all reflect that focus. OpenEvidence also accommodates languages other than English, but the exact number remains speculative due to its voluntary geoblocking.
Heidi Evidence accommodates 110+ languages, making it a strong alternative for clinicians who rely on other evidence tools like OpenEvidence. English, French, German and Spanish are confirmed, with broader multilingual support across the platform. Language pairs with regional source selection, so a clinician working in France gets answers weighted toward French-language guidelines rather than generic international ones. For those working across multilingual patient populations, or anywhere local guidelines aren't published in English, that pairing matters in practice.
Heidi Evidence is part of Heidi's II’s broader AI Care Partner platform, designed to support clinicians across the full clinical day, not just a single task.
Heidi II is built around three commitments that standalone search tools can't match:
Get answers backed by evidence you can open and verify. Heidi powers sessions across the US, Australia, New Zealand,, Canada, and beyond, with compliance built in across HIPAA, GDPR, ISO 42001, ISO 27001 and more. Since launch, clinicians have run nearly 12.3 million Evidence queries on the platform.
Yes, OpenEvidence is free, but there are ads. It requires NPI verification before access, making it restricted to verified US healthcare professionals. Meanwhile, Heidi Evidence is free with no verification gate: any clinician can sign up and start using it immediately. For clinicians practicing outside the US, or moving between countries, that difference in access matters, hence the consideration for an OpenEvidence alternative.