Meeting Minutes

Meeting Minutes Meeting name: Monthly Departmental Meeting Location: Conference Room A Date: 1 November 2024 Time: 14:00 - 15:00 Chairperson: Dr. Emily Carter Minutes by: Sarah Jones Attendees: Dr. Emily Carter, Dr. David Lee, Nurse Patricia Brown, Sarah Jones Teams: None Apologies: Dr. Michael Davis Guests: None Item No.1 Details: Review of Patient Satisfaction Surveys Speaker: Dr. Emily Carter, referencing the survey results document. Discussion Summary: Discussed the latest patient satisfaction survey results. Overall satisfaction remains high, with a slight dip in satisfaction regarding wait times. Agreed to implement strategies to improve wait times, including optimising appointment scheduling and improving communication with patients. Item No. 2 Details: Update on New Electronic Health Record (EHR) System Implementation Attachments & Speaker: Dr. David Lee, referencing the EHR implementation timeline. Discussion Summary: Dr. Lee provided an update on the EHR implementation. The project is on schedule, with the go-live date set for December 1st. Training sessions for staff are ongoing. Addressed concerns about data migration and system downtime during the transition. Item No. 3 Details: Discussion on Staffing Levels Speaker: Nurse Patricia Brown Discussion Summary: Nurse Brown raised concerns about current staffing levels, particularly during peak hours. Discussed potential solutions, including hiring additional nurses and exploring the use of temporary staff. Agreed to review staffing needs and present recommendations at the next meeting. Actions Action: Review and optimise appointment scheduling to reduce wait times. Who: Dr. Emily Carter, Sarah Jones Action: Organise additional training sessions for staff on the new EHR system. Who: Dr. David Lee Action: Conduct a review of current staffing levels and present recommendations. Who: Nurse Patricia Brown