# Heidi AI

> Heidi is building an AI Care Partner to expand clinical capacity by automating administrative work from documentation, form filling, task management, and beyond so clinicians can focus on patients. Used across emergency departments, general practice, and specialist clinics, the Heidi AI medical scribe supports more than 2 million consults each week in 110 languages from 116 countries. Founded in Melbourne, Australia, Heidi has raised $96.6M USD from global investors including Point72 Private Investments, Blackbird, Headline, LocalGlobe, Possible Ventures, and Archangel. Heidi adheres to international standards including the NHS, HIPAA, GDPR, and Australian Privacy Principles, and has obtained enterprise-grade security certifications such as SOC2 and ISO27001.

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## Core Documentation

- **[Pricing](https://www.heidihealth.com/pricing)**
- **[Safety](https://www.heidihealth.com/safety)**
- **[Help Centre](https://www.heidihealth.com/support/en/)**
- **[Heidi Guides](https://www.heidihealth.com/guides)**
- **[Changelog](https://www.heidihealth.com/changelog)**

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## Solutions

- **[Clinicians](https://www.heidihealth.com/solutions/clinician)**
- **[Clinics](https://www.heidihealth.com/solutions/clinic)**
- **[Enterprise/Health Systems](https://www.heidihealth.com/solutions/enterprise)**
- **[ROI](https://www.heidihealth.com/resources/roi)**
- **[Medical Trainees](https://www.heidihealth.com/solutions/medical-trainees)**
- **[Nurse Practitioners](https://www.heidihealth.com/solutions/nurse-practitioners)**
- **[Medical Specialties](https://www.heidihealth.com/solutions/medical-specialties)**
- **[General Practitioner](https://www.heidihealth.com/solutions/general-practitioner)**
- **[Mental Health](https://www.heidihealth.com/solutions/mental-health)**
- **[Allied Health](https://www.heidihealth.com/solutions/allied-health)**
- **[Dentists](https://www.heidihealth.com/solutions/dentists)**
- **[Veterinarians](https://www.heidihealth.com/solutions/veterinarians)**
- **[Medical Executives](https://www.heidihealth.com/solutions/medical-executives)**
- **[Healthcare Administrators](https://www.heidihealth.com/solutions/healthcare-administrators)**

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## Product

- **[Work smart](https://www.heidihealth.com/product/work-smart)**
- **[Save time](https://www.heidihealth.com/product/save-time)**
- **[Patient focus](https://www.heidihealth.com/product/patient-focus)**
- **[Grow efficiently](https://www.heidihealth.com/product/grow-efficiently)**
- **[Standardise quality](https://www.heidihealth.com/product/standardise-quality)**
- **[Patient Loyalty](https://www.heidihealth.com/product/patient-loyalty)**
- **[Scale Capacity](https://www.heidihealth.com/product/scale-capacity)**
- **[Align Departments](https://www.heidihealth.com/product/align-departments)**
- **[Attract Talent](https://www.heidihealth.com/product/attract-talent)**
- **[Templates](https://www.heidihealth.com/product/templates)**
- **[Customisation](https://www.heidihealth.com/product/customisation)**
- **[Tasks](https://www.heidihealth.com/product/tasks)**
- **[Integrations](https://www.heidihealth.com/product/integrations)**
- **[Coding](https://www.heidihealth.com/product/coding)**
- **[Transcribe Dictate](https://www.heidihealth.com/product/transcribe-dictate)**
- **[Ask Heidi](https://www.heidihealth.com/product/ask-heidi)**

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## Compliance

- **[HIPAA](https://www.heidihealth.com/compliance/hipaa)**
- **[APP (Australia)](https://www.heidihealth.com/compliance/app)**
- **[GDPR Compliance](https://www.heidihealth.com/compliance/gdpr)**
- **[HIPAA Compliance](https://www.heidihealth.com/compliance/hipaa)**
- **[UK Compliance](https://www.heidihealth.com/compliance/uk)**
- **[Canada Compliance](https://www.heidihealth.com/compliance/canada)**
- **[AU/NZ Compliance](https://www.heidihealth.com/compliance/app)**
- **[Additional policies](https://www.heidihealth.com/safety)**

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## Company Information

- **[Contact Us](https://www.heidihealth.com/contact)**
- **[Customer Stories](https://www.heidihealth.com/customers)**
- **[About/Company](https://www.heidihealth.com/about-us/company)**
- **[People](https://www.heidihealth.com/about-us/people)**
- **[Media](https://www.heidihealth.com/about-us/media)**

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## Resources
- **[Blog](https://www.heidihealth.com/blog)**
- **[Template Community](https://www.heidihealth.com/templates)**
- **[FAQs](https://www.heidihealth.com/au/blog/heidi-compliance-lightning-faqs)**
- **[Downloads](https://www.heidihealth.com/download)**
- **[Developers](https://www.heidihealth.com/developers)**
- **[System Status (Global)](https://status.heidihealth.com/)** · **[US Region](https://us.status.heidihealth.com/)**
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## Legal

- **[Privacy Policy](https://www.heidihealth.com/legal/privacy-policy)**
- **[UK GDPR Policy](https://www.heidihealth.com/legal/ukgdpr-compliance-policy)**
- **[Terms of Service](https://www.heidihealth.com/legal/heidi-scribe-terms-of-use)**
- **[Scribe Usage Policy](https://www.heidihealth.com/legal/scribe-usage-policy)**
- **[Accessibility Statement](https://www.heidihealth.com/legal/accessibility-statement)** – Our commitment to accessibility.

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## AI Access Policy

- **Allowed**: `/product/*`, `/solutions/*`, `/pricing`, `/safety`, `/support/*`, `/guides/*`, `/blog/*`, `/customers`, `/about-us/*`, `/developers`, `/compliance/*`, `/legal/*`, `/download`, `/changelog`
- **Training Use**: Not permitted without explicit written consent.

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## Metadata

- **Last Updated**: 2025-10-02
- **Primary Language**: English
- **Robots.txt**: https://www.heidihealth.com/robots.txt
- **Sitemap**: https://www.heidihealth.com/sitemap.xml
- **Preferred Format**: Markdown
- **Security**: HTTPS enforced; see Safety for controls and certifications

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## For Human Visitors

Looking for more information?

- **Documentation**: https://www.heidihealth.com/guides
- **Support**: https://www.heidihealth.com/support/en/
- **Contact**: https://www.heidihealth.com/contact